Why break/fix gets expensive
- Incidents happen at the worst times (launches, nights, weekends).
- Rushed fixes accumulate and repeat because they aren’t documented.
- Downtime and lost conversions are rarely tracked, but very real.
What preventative oversight looks like
- Baseline critical systems (DNS, SSL, payments, uptime, backups).
- Track changes and keep a rollback plan.
- Monitor early warning signals before they become incidents.
- Keep ownership: you should know what runs your business.
Start with a Stability Audit
A Stability Audit identifies what’s fragile (and why), then gives you a prioritized fix plan. From there, you can self-implement or have TraceMicro handle changes.