Privacy Policy
Effective date: January 2026
Your privacy matters to us. This policy explains what information Trace Micro collects, how it is used, and how we protect it.
Information We Collect
We may collect information you provide directly (such as name, email, phone, and the details you submit in a support request) and information automatically collected by standard website technologies (such as basic usage analytics and security logs).
How We Use Information
We use information to provide support, respond to requests, improve reliability and security, prevent abuse, and communicate service-related updates.
Sharing
We do not sell your personal information. We may share limited information with service providers who help us deliver support (for example, email delivery or payment processing) when necessary to provide the service.
Security
We implement reasonable technical and organizational measures to protect information. No system is perfectly secure, so we cannot guarantee absolute security.
Contact
For privacy questions, contact us via the Contact page. If you believe a correction is needed, include relevant details so we can respond efficiently.