Trace Micro
Trace Micro
Remote IT Support & Advisory
Support Chat

Pricing

Choose a support option. Secure Stripe checkout. Instant access after payment.

Guided Support
Step-by-step live guidance for your issue.
Most popular
$29.00
one-time
  • Guided troubleshooting
  • Clear next steps
  • Session summary
  • Best for complex issues
Continue — $29.00
After checkout, you’ll be redirected into Support Chat automatically.
Async Review
Submit details; we respond with a plan and actions.
$99.00
one-time
  • Written action plan
  • Prioritized steps
  • Follow-up clarification
  • Best for non-urgent issues
Continue — $99.00
After checkout, you’ll be redirected into Support Chat automatically.
Remote Session
Hands-on help during a scheduled remote session.
$149.00
one-time
  • Remote session (scheduled)
  • Direct configuration help
  • Validation & testing
  • Best for setup/fixes
Continue — $149.00
After checkout, you’ll be redirected into Support Chat automatically.
Urgent Triage
Fast response for time-sensitive problems.
Fast
$249.00
one-time
  • Priority intake
  • Rapid triage
  • Containment steps
  • Best for outages/blocks
Continue — $249.00
After checkout, you’ll be redirected into Support Chat automatically.
How it works

A clean, predictable flow from payment to resolution—no confusion.

Step 1
Checkout

Pay securely via Stripe. You’ll be redirected back automatically—no accounts, no login.

Step 2
Quick intake

Describe the issue in one sentence (device/OS helps). If useful, attach a screenshot.

Step 3
Resolution + summary

We guide 1–2 steps at a time and confirm results. You get a clear summary you can save.