Services
Secure, remote-only IT support designed to resolve issues efficiently without in-home visits or physical repairs.
What we handle
- • Performance tuning, startup lag, and system slowdowns.
- • Wi-Fi instability, DNS/adapters, and connectivity drops.
- • Outlook/Microsoft 365 sign-in loops, MFA, and sync issues.
- • Printer/scan setup, drivers, and device configuration.
How we work
- • Start with guided troubleshooting to resolve quickly.
- • Escalate to technician review when it’s not a quick fix.
- • Remote access is optional and requires explicit consent.
- • Privacy-first: we never request passwords.
Best for
Home users and small businesses who want fast resolution without confusion, unnecessary upsells, or on-site scheduling delays.
Problems we resolve quickly
These are common issues we handle. You don’t need to choose one — just describe what’s happening and we’ll guide you to the fastest safe fix.
Slow computers & startups
Identify performance bottlenecks, reduce startup load safely, and get boot/login times back to normal.
Wi-Fi and network drops
Determine whether it’s router/ISP/device, stabilize connections, and fix common DNS/adapter issues.
Email & Microsoft 365 issues
Sign-in loops, Outlook problems, mailbox sync, MFA prompts, and clear recovery steps without guesswork.
Pop-ups & security warnings
Assess risk fast, remove adware safely, lock down the browser, and confirm the system is clean.
Printer & device setup
Driver/install fixes, Wi-Fi printing, scanning setup, and “prints but won’t scan” issues.
Application crashes
Identify patterns, apply targeted repair steps, and run quick diagnostics without confusion.
Backup & data concerns
Recover files, set up reliable backups, and reduce the risk of losing important documents.
Account lockouts & MFA
Regain access, fix authenticator prompts, and prevent repeat lockouts going forward.
New computer setup
Move data, install essentials, apply a security baseline, and get you working fast with fewer repeat issues.